Delivery, Returns & Exchanges
We deliver all over Ireland, if you are outside of Ireland or UK please email us in advance of placing your order to calculate the shipping costs.
We despatch all orders within 24 hours of the order being placed.
Shipping cost: €5.00
If you have made an error or you would like to cancel your order please contact us on 086 382 8199
and we will make the necessary changes.
If you are not satisfied with your order please contact us immediately and we will do our best to help you. If it is deemed necessary to return an item for exchange or refund please adhere to the following guidelines:
- Product(s) must be returned in their original packaging accompanied with their labels, and in the same condition as they were received.
- Product(s) must be returned within 7 days of the item being delivered.
- Product(s) must be accompanied with the receipt and a note specifying the reason for returning.
- Damaged or faulty goods must be reported to us within 48 hours of the item being delivered.
- Any other errors/issues regarding the order must be reported to us within 48 hours of the item being delivered.
- Bella Donna will not be responsible for the cost of returning items.
- Items can be returned in person to the store at no cost.